Why is innovation perceived as so much easier in startups?
Are KPI’s innovations nemesis? Apple’s underlying philosophy is about “ better .” It is likely that if Apple’s executives were leading the response to COVID19, they would not be planning for a “Return to Normal” or creating a “New Normal,” they would be focussed on how to make what we have better! The demands of complex judgment, coupled with changing requirements in a volatile environment, determine that stability is prioritised over change, as risk is already difficult enough to explain and manage. Outstanding leadership in 2020 is to focus on making one thing better; it must make a difference whilst adjusting other concerns for better outcomes. Therefore, what is the one stand out priority that demands attention and focus that delivers “ better ?” Throughout lockdown, I have remained focused on how to provide data that has provenance and lineage to the Board, the aim to improve decisions and get to better outcomes. Central to the thinking was a linkage between meas...